What reward can (and can't) do for retention

BenchmarkingReward hours

Attrition rarely gives you much warning. A resignation letter lands with a competing offer – and by the time it lands on Reward's desk with a manager asking what’s possible, it’s almost always too late.

Henriette and Gina have both had to make these calls in practice – deciding what retention spend is actually for, working out who's at risk before it's too late, and having the conversations that don't always go to plan.

This session will cover:

  • Spotting retention risk early, and giving managers a total rewards framework they can use to address it
  • Deciding which lever to pull when someone's at risk, and knowing when pay alone won't be enough
  • Recognition and spot rewards as part of the same retention toolkit, not a separate initiative
  • Promotion, progression, and merit as retention levers
  • How retention approaches hold across different companies and geographies

Expect real wins and real challenges throughout – this isn’t just about the version that made it into the policy doc.

As always, there will be plenty of opportunity to ask questions, share experiences, and learn from fellow reward professionals navigating the same challenges.

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